More jobs:
Retention Specialist Customer Care; Hybrid
Job in
Windsor, Berkshire, SL4, England, UK
Listed on 2026-05-10
Listing for:
Neilson Financial Services Ltd
Full Time
position Listed on 2026-05-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Neilson Financial Services Ltd in Windsor is seeking a Retention Agent to communicate with policyholders regarding payments and retain customers. This role requires excellent verbal communication, resilience, and a solution-focused mindset. Responsibilities include contacting customers, handling requests, and ensuring compliance with quality assurance standards. The position offers competitive pay, structured training, and hybrid working options post-3 months. Ideal candidates are detail-oriented and have experience in customer service or sales.
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