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Accessibility & Guest Experience Specialist; RAP
Job Description & How to Apply Below
Merlin is seeking an Accessibility Assistant at LEGOLAND® Windsor Resort to manage inquiries related to the Merlin Ride Access Pass and to provide escalated support for Accessibility assistance. The role demands a passion for excellent customer service, where you will work closely with site teams and internal stakeholders to enhance guest experiences.
The ideal candidate will demonstrate strong communication skills and the ability to handle sensitive cases with empathy. Benefits include a competitive hourly rate of £12.80 and unique perk offerings.
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