Group Guest Relations Lead — Multi-Hotel CX & Insights
Listed on 2026-10-11
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Customer Service/HelpDesk
Event Management & Planning -
Hospitality / Hotel / Catering
Event Management & Planning
De Vere Beaumont Estate in Old Windsor hosts the Group Guest Relations Executive role, based in our central office. The role is on-site, full-time (40 hours, Monday to Friday) and focuses on promptly addressing guest feedback, coordinating resolutions across hotel teams, and delivering personalised communications.
You will work closely with General Managers to improve guest experience, produce insights from Trust You data, and support escalation handling and training materials.
This opening is for the Group Guest Relations Lead — Multi-Hotel CX & Insights role at De Vere Ltd.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Group Guest Relations Lead — Multi-Hotel CX & Insights role in the description above.
We appreciate your interest in this position.
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