Demand Forecasting Analyst

Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities.

Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:
At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years – but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.

Demand Forecasting Analyst Reading / Windsor / London with Flex First hybrid working At Centrica Home which incorporates the British Gas brand, we have a huge opportunity to help customers, and the nation, prepare for a net zero future and support them through a once in a generation cost-of-living crisis. We're one of the best-known services companies in the country. We have a compelling set of low carbon solutions for customers, a family of door-opening brands and we're really excited about the future.

In the Demand Forecasting team, we are responsible for gas and electricity demand forecasts for our residential customer base, which inform the hedging and optimisation of >£5 billion of commodity and decisions that allow the costs of energy purchasing to be minimised. Under the current energy landscape, it is vital that our hedging and trading teams receive forecasts which are accurate and timely to help us maintain a competitive commercial position and minimise costs for our customers.

In your new role you will have the following accountabilities:

• Shared ownership of delivering gas and power demand forecasts for UK residential customers to hedging and 24/7 trading teams.
• Developing and maintaining models and algorithms to accurately forecast gas and power demand for millions of British Gas customers, using ML and AI techniques where appropriate.
• Producing and utilising analytical tools to constantly monitor and visualise the quality of forecasting models
• Developing deep understanding of customer behaviour, impact of policy and societal trends to predict underlying energy demand trends. Particularly as the market transitions towards more flexibility and distributed generation and storage.
• Reducing energy imbalance cost by bringing commercial and cost focus to forecasting models and processes.
• Supporting the wider British Gas Commercial team with new products and propositions by providing insight and analysis into customer behaviour and demand impacts
• Improving efficiency of operational processes through automation.
• Developing core relationships with colleagues across the business such as hedging and trading teams (Centrica Energy), British Gas Business, Hive, MI, smart metering, data science, finance, billing, industry settlement, debt, and other teams to enhance the role’s impact.
• Carry out in‑depth analysis and setup enduring automated processes to provide visualisation and business intelligence to relevant customers/stakeholders; by unlocking the power of big data and new emerging data sources.
• Getting involved in the induction and training of new members, support graduates and interns in the team and help share knowledge on technical and process issues.
• Within all…