Credit Control Executive

Credit Control Executive

Location:

Windsor, Berkshire

Salary:
Competitive + Bonus + Benefits

Job Type: Full-time | Permanent | Office Based | Monday – Friday 8.30am
-5pm

CTR Select is recruiting on behalf of a growing financial services organisation for a Credit Control Executive to join its expanding Collections team.

This is a fantastic opportunity for someone with experience in credit control, collections or accounts receivable who enjoys building customer relationships, resolving payment issues and working in a fast-paced environment.

Key Responsibilities:

* Manage a portfolio of customer accounts, ensuring overdue payments are collected promptly.

* Contact customers by phone and email to resolve outstanding balances and agree payment arrangements.

* Monitor daily payments and accurately allocate funds.

* Maintain up-to-date CRM records, account notes and collection activity.

* Build strong customer relationships while delivering excellent service.

* Review customer accounts and request supporting financial information where appropriate.

* Work closely with colleagues to identify customers eligible for additional funding opportunities.

* Support the Credit Control Manager with reporting and portfolio management.

* Work towards individual and team performance targets while ensuring regulatory compliance.

* Identify opportunities to improve processes and customer outcomes.

Skills and Experience:

You'll ideally have:

* Previous experience in Credit Control, Collections, Accounts Receivable or Financial Services.

* Excellent communication and negotiation skills.

* Strong organisational skills and attention to detail.

* A confident and professional telephone manner.

* Good IT skills and experience using CRM systems.

* A proactive, customer-focused approach with the ability to prioritise workload.

If this Credit Control Executive role is of interest to you, please click apply or contact Marie Spratley in our Egham office