Job Description & How to Apply Below
Location: Eton
Head Receptionist Step into the Spotlight – Lead Our Clients Front of House in Style!
Are you a Senior Receptionist or Reception Supervisor ready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm.
As Head Receptionist, you’ll be the beating heart of front office — the first smile for guests to see, and the calm, confident presence that ensures their every moment is flawless.
What Makes This Role So Special?
This isn’t just a desk job — it’s a front-row seat to unforgettable guest experiences. You’ll lead a passionate team, elevate service standards, and help create a lobby atmosphere that sparkles with warmth, professionalism, and personality.
What they are Looking For
At least 2 years’ experience as a Senior Receptionist (or Head Receptionist in a boutique property)
A natural leader who can inspire, train and motivate their team
Sharp organisational skills and impeccable attention to detail
Confident using Opera PMS and Microsoft Office
Fluent in English, with strong communication & numeracy skills
A passion for luxury service, teamwork, and going above & beyond
Your Day-to-Day
Lead, coach & inspire the Reception team to deliver seamless service
Maintain high operational standards & support with training
Maximise revenue through smart room allocation & upselling
Collaborate with Housekeeping & Reservations to ensure smooth guest journeys
Handle guest feedback with professionalism & flair
Participate in Duty Management shifts and ensure front office excellence
Why You’ll Love Being Part of our Clients family
Here’s a taste of what’s waiting for you:
Instant access to your earned wages & financial wellbeing tools
A paid day off for your birthday (because you deserve it!)
24/7 Employee Assistance Programme for you & your family
Rewards for exceptional service moments
Team appreciation events & regular recognition
Friends & Family rates across all hotels in our group
Real growth opportunities through training, development & internal promotions
If you’ve got the charisma, confidence, and care to lead from the front — then our client wants you at Reception.
Apply today and take your hospitality career to new heights
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