Human Resources Operations Manager

Working Pattern:
Full-time (3 days per week in the office)

We are seeking an experienced HR Operations Manager to join my client who are a leading brand within the FMCG industry on a full-time, fixed-term basis. This role will be responsible for delivering effective HR operations, employee relations support, payroll oversight, and strategic HR partnering to support business objectives.

• Lead and manage day-to-day HR operations, ensuring compliance with employment legislation and internal policies
• Develop, review, and implement HR policies and procedures
• Ensure HR processes are efficient, compliant, and consistently applied

• Manage employee relations cases including disciplinaries, grievances, performance management, and absence
• Provide expert advice and guidance to managers on ER matters
• Support investigations and ensure fair, timely, and legally compliant outcomes

• Oversee payroll processes, ensuring accuracy and timely delivery
• Act as the key point of contact between HR, Finance, and payroll providers
• Resolve payroll queries and support payroll audits as required

• Lead and contribute to HR projects such as process improvement, policy implementation, system enhancements, and organisational change
• Manage project plans, timelines, and stakeholders

• Partner with senior leaders and line managers to provide pragmatic, commercial HR advice
• Support workforce planning, organisational change, and people initiatives
• Build strong relationships to support business performance

• Proven experience in an HR Operations Manager or similar role
• Strong employee relations expertise
• Solid payroll knowledge and experience working with payroll providers
• Excellent communication and stakeholder management skills