IT Help Desk Specialist: First‑Line Support & Resolution
Job in
Windsor, Berkshire, SL4, England, UK
Listed on 2026-07-22
Listing for:
InterSystems Corporation
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Inter Systems Corporation in Windsor, United Kingdom seeks a Help Desk Specialist to provide first-line IT support and service desk functions. You will log, categorize, and resolve routine incidents, assist with password resets, software issues, and access problems, and escalate complex cases per procedures.
The role emphasizes clear documentation, knowledge base maintenance, and participation in service improvement initiatives, with daily ticket reviews and coordination for continuous support.
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