AI Prompt Engineer Customer Service & Orchestration
Moonfire is seeking an AI Prompt Engineer to design, test, deploy and optimise prompts and agentic workflows for multi‑channel customer service AI solutions. The role blends conversational design, LLM prompt engineering, evaluation discipline, and production‑grade governance.
You will design prompts for IVR, chatbots, and messaging; build agentic workflows with tool calling and multi‑step reasoning; implement guardrails for safety and compliance, and integrate prompts with CRM and knowledge
The AI Prompt Engineer for Customer Service & Orchestration position in the IT & Technology field is open for applications.
This role, AI Prompt Engineer for Customer Service & Orchestration at Moonfire, could be your next career step.
Are you ready to take on the AI Prompt Engineer for Customer Service & Orchestration role at Moonfire?
We would love to welcome a new AI Prompt Engineer for Customer Service & Orchestration to our organisation in Windsor, England, United Kingdom.
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