Assistant General Manager Castle

Assistant General Manager – Windsor Castle

Salary: £40,000–£42,000 per annum

Shifts:

any 5 days out of 7

Contract:

Full Time, Permanent

The Assistant General Manager supports the General Manager in overseeing the cafe at Windsor Castle.

• Oversee operational function, providing direction and structure to the team and ensuring high product and service standards.
• Build and maintain client relationships by meeting regularly, problem solving and forward‑planning.
• Ensure customer experience meets highest standards front and back of house.
• Continuously improve sales and service.
• Manage finance and budget, including forecasting, cost control and planning.
• Support and manage team performance through evaluations, listening, training, and mentoring.
• Maintain high levels of food hygiene and health & safety.

• Experience working in a public space.
• Experience in high‑volume and multi‑site operations.
• Excellent communicator who can motivate and inspire.
• Strong financial and commercial awareness to ensure continued success.
• Passion for food.

• Free lunch on shift.
• Free tea and coffee at any Benugo location.
• Monthly allowance to use at any Benugo location.
• Life assurance.
• Enhanced maternity and paternity leave pay.
• Company sick leave.
• Company annual leave.
• Opportunity to develop and further career within a fast‑growing company.
• Employee discounts at several retailers and fitness providers.
• Access to Employee Assistance Programme and trained Mental Health First Aiders.