Volunteer Coordinator

This is an exciting opportunity to become involved in a growing national initiative that is championing the work of charitable housing providers across England and Wales. The Almshouse Association is the national membership body representing almshouse charities and supporting the wider charitable housing sector. As part of its commitment to strengthening and promoting charitable housing, the Association has established and supports the Charity Housing Alliance (CHA), a growing alliance that brings together charitable housing organisations, including almshouse charities, housing trusts and other not‑for‑profit housing providers.

The Charity Housing Alliance works collaboratively with members, partners and policymakers to raise awareness of the unique contribution charitable housing providers make to communities and to encourage greater recognition and support for the sector. Working closely with The Almshouse Association and the Charity Housing Alliance leadership team, the Volunteer Coordinator will support the continued growth and development of the Alliance.

The role offers the opportunity to contribute to communications, membership engagement, research and administration, helping to build relationships across the sector and strengthen the Alliance's collective voice. A key ambition of the Charity Housing Alliance is to secure greater Government recognition and support for charitable housing providers. Through engagement with Government departments, parliamentarians, local authorities and sector partners, the Alliance aims to ensure that charitable housing providers are recognised within housing policy, planning frameworks, funding programmes and regulatory structures.

This is a varied and rewarding opportunity for someone who is enthusiastic, organised and enjoys working collaboratively. Whether you are looking to develop new skills, share your existing experience, broaden your understanding of the housing and charity sectors, or simply give something back, we would be delighted to hear from you.

• Respond to enquiries from prospective members, stakeholders and supporters, providing information about the Charity Housing Alliance and its activities.
• Support initiatives that help grow and strengthen the Alliance's national network.
• Assist with outreach to potential members, partners and sector stakeholders.
• Help welcome and engage new members and support positive relationships across the network.
• Identify opportunities to encourage participation and engagement.

• Help maintain and develop the Charity Housing Alliance website, ensuring content remains current and engaging.
• Support social media activity and help raise awareness of the Alliance's work and impact.
• Contribute to newsletters, member updates and promotional materials.
• Monitor sector developments and identify opportunities to promote the Alliance's activities and achievements.

• Research developments affecting the charitable housing sector, including policy, legislation and funding opportunities.
• Assist in gathering information and case studies to support the Alliance's advocacy and influencing work.
• Monitor consultations and announcements relevant to charitable housing providers.
• Research potential partnerships and opportunities that may benefit the Alliance and its members.

• Provide administrative support to the day‑to‑day activities of the Charity Housing Alliance.
• Assist with organising meetings, events, webinars and stakeholder engagement activities.
• Maintain records and contact information.
• Support the preparation of reports, presentations and briefing papers where required.

• Good written and verbal communication skills.
• Confidence communicating with people by telephone, email and online.
• Strong organisational skills and attention to detail.
• The ability to work independently and use your initiative.
• Good IT skills, including Microsoft Office applications.
• An interest in housing, charities, public policy, social impact or membership organisations.
• Curiosity, enthusiasm and a willingness to learn.