Nursing Assistant​/Unit Coordinator

Overview

The Nursing Assistant/Unit Coordinator at North Mississippi Health Services is responsible for providing routine patient care, coordinating nursing unit activities to support an effective and positive patient experience. This role engages strong organizational and communication skills to complete clerical and administrative duties, support inventory and document management, maintain accurate records, and facilitate information and communication across a range of stakeholder groups such as physicians, patients, and visitors to promote overall smooth and effective operational function.

• Effectively and efficiently coordinates the activities of the nursing unit.
• Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system and electronic medical record.
• Performs a variety of office, secretarial and other related duties both within and in support of assigned unit.
• Manages all intake and outbound documents.
• Handles incoming and outgoing communications.
• Effectively and efficiently answers patients’ call lights/requests and reports requests to appropriate personnel.
• Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse.
• Assists with patient’s plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort.
• Effectively and efficiently coordinates daily patient care activities on the nursing unit.
• Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
• Responds to patient’s call lights/requests and reports to appropriate personnel when necessary.
• Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.
• Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner.
• Participates in identifying unit financial responsibility during budget preparation.
• Assists with keeping unit within its budget restraints.
• Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
• Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
• Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
• Greets and assists all customers, physicians, patients, visitors and employees in a friendly and efficient manner.
• Ensures a safe and clean environment for patients and health care team.
• Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
• Answers telephone and directs calls and inquiries to the appropriate department or staff member.
• Polite and friendly in all interactions whether by phone or in person.
• Facilitates effective communication between disciplines by providing organized medical records.
• Assures timely and accurate access to pertinent patient data.
• Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, etc.) as assigned.
• Documents care provided using worksheets and/or the electronic medical record.
• Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
• Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statutes.
• Maintains confidentiality by protecting personal healthcare information of all patients.
• Telesitter remotely monitors patients who are a safety risk via a two‑way communication system.

• Education: High School Diploma or GED Equivalent
• Licenses and
  
  Certifications:
  
  CPR – Cardiac Pulmonary Resuscitation
• Knowledge, Skills and Abilities:
  • Working knowledge of computers and software programs; required
  • Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department
  • Working knowledge of office equipment (i.e. telephones, fax machines, scanners, etc.); required
  • Excellent organizational and…