Patient Access Coordinator

Patient Access Coordinator

North Mississippi Health Services is seeking a Patient Access Coordinator to support the financial health of the organization by managing insurance information, collections, and customer service.

Responsible for scheduling, pre-certifying, verifying patient demographics, insurance eligibility, and estimating costs. Provides bedside registration, collects confidential information, and maintains HIPAA compliance. Manages denials, estimates, and collections to ensure accurate financial processing.

• Schedule/reschedule, pre-certify, check medical necessity, and pre-register patients for appointments, tests, and procedures.
• Obtain and verify patient demographics, insurance information, eligibility, and benefits.
• Inform patients and clinical staff of proper preparation and instructions.
• Notify patients of appointment location, date, time, and test/procedure details.
• Collect confidential patient identification, signatures, and payment information while enforcing HIPAA guidelines.
• Communicate revenue cycle policies, estimates, charity plans, and payment options to patients.
• Collect insurance and confirm accurate medical record data entry aligned with CMS.
• Ensure estimates for elective procedures and point-of-service collections.
• Administer Advanced Billing Notices (ABNs) and secure accounts before service.
• Process accounts accurately per best practices and regulations.
• Correct front-end errors in real time to minimize denial throughput.
• Develop strategies for accurate, timely patient demographics and reduce denials.
• Analyze and report denial trends and recommend solutions to leadership.
• Coordinate with payers and departments to resolve front-end errors and reduce denials.
• Assist in preparation of monthly error, collections, and other reports.
• Act as liaison between payers, providers, and hospital departments.

• High School Diploma or GED equivalent.
• 1-3 years of experience in patient registration, billing, or collections.
• Working knowledge of registration systems and Medicare/Medicaid/Third Party Liability/Workers Compensation requirements.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Knowledge of state and federal regulations related to registration and collections.
• Excellent analytical, negotiation, and communication skills.
• Strong verbal and written communication, interpersonal and customer‑service orientation.
• Ability to prioritize, organize tasks, and work collaboratively.

• Standing constantly, walking frequently, sitting rarely.
• Lifting/carrying up to 50 lbs frequently.
• Pushing/pulling, climbing, balancing, stooping, bending, reaching, grasping, speaking, hearing, repetitive motions, eye/hand/foot coordination.

• Continuing Education.
• 403(b) Retirement Plan with Employer Match.
• Pet, Identity Theft, and Legal Services Insurance.
• Wellness Programs and Incentives.
• Referral Bonuses.
• Employee Assistance Program.
• Medical, Dental, and Vision benefits.
• License + Certification reimbursement.
• Life, Long‑Term and Short‑Term Disability, Group Accident, Critical Illness, and Hospital Indemnity Insurance.
• Employee Discount Program.
• Early Access to Earned Wages.
• Tuition Assistance, Relocation Assistance, Paid Time Away.
• Special Employee Rates at NMMC Wellness Centers.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care