Security Officer

Security Officer I (Full Time Days)

Northwestern Medicine Central DuPage Hospital

Hourly Rate: $20.00 - $28.00. Placement within the salary range depends on experience and internal equity. For union positions, placement follows the collective bargaining agreement.

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

The Security Officer I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the Security Leadership, this position is responsible for adhering to established policies and procedures to protect the hospital from theft and damage; provides protection for patients, visitors, Associates, and medical staff; investigates and quells disturbances; restrains patients upon proper direction and assistance of medical/clinical staff.

• Investigates/quells hospital incidents and disturbances to maintain patient, visitor, and employee security.
• Completes descriptive reports for supervisory personnel.
• Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel.
• Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent the entry of unauthorized persons into the hospital. These patrols are both on foot and mobile.
• Conducts investigations into incidents of hazardous conditions, reported theft, criminal activity, and any other security or safety issues as reported.
• Monitors the access control system, fire and duress alarms, and the security video system.
• Controls traffic as necessary to always assure access for emergency vehicles and access for patients and visitors accordingly.
• Controls traffic as necessary during incidents and for helicopter transports.
• Maintains security of restricted areas by checking and locking doors according to pre-set schedules or as required by special circumstances.
• Provides escorts for staff to their vehicles as requested.
• Delivers deceased bodies to the morgue and releases same to authorized persons in accordance with established policies.
• Responds to all emergency codes in accordance with department specific guidelines.
• Alerts the department Manager of any activities or deviation from departmental standards that may require disciplinary action or follow-up.
• Enforces all hospital policies and procedures as directed.
• Officers must display a competent and professional service image yet be approachable and service minded at all times.
• Encourages people to freely ask for assistance or convey information that may allow the officer to prevent problems or reduce exposure of the hospital to damage or loss.
• Conduct contraband searches for patient and employee safety as needed.
• Monitors individuals or situations to ensure patient and employee safety as needed.
• Oversees staff parking permit process, and monitors compliance per established policy and procedure.
• Performs other related duties as assigned.

• High-school diploma or GED
• Successful completion of IAHSS Basic exam within 90 days of hire
• Maintain IAHSS Basic certification
• Current Basic Life Support certification through American Heart Association within 9 months of hire
• Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire
• Interpersonal and communication skills necessary to interact effectively with a variety of individuals, including employees, medical staff, patients, visitors, law enforcement and other outside agencies
• Writing skills necessary to complete reports and paperwork that meets departmental standards.
• Valid driver’s license.
• Physical ability and knowledge of how to operate a motor…