Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to notify store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we serve Dillons customers in over 60 stores throughout Kansas. As part of the Kroger family, we pride ourselves on bringing diverse teams together with a passion for food and people, with a common purpose:
To Feed the Human Spirit.

We value innovation and work tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all. We believe people matter, and we strive to provide the ingredients you need to succeed at work and in life. We support your growth with value and care, offering a range of opportunities whether part-time or new career paths.

Apply today to join our Dillons family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescription plans.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Growth opportunities through training programs and career pathways.

For more details, visit our Benefits Page.

Additional Details

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Dairy Product Manufacturing