Casino Manager - Winnemucca Casino

The Casino Manager is responsible for overseeing all aspects of slot machine operations, ensuring maximum profitability, regulatory compliance, and guest satisfaction. This role requires strong leadership in managing slot floor performance, optimizing game placement, supervising staff, and implementing strategies to enhance revenue and engagement. The Casino Manager also ensures that all Gaming, Health Department, and Company policies are strictly followed while creating a positive and welcoming guest experience.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** Address player concerns promptly and professionally to maintain guest satisfaction, showing enthusiasm and care for delivering a world-class guest experience.

Ensure compliance with NCG regulations, Minimum Internal Control standards, Internal Controls procedures, Responsible Gaming practices, and AML requirements. Perform additional responsibilities as assigned to meet business needs.
** SKILLS/QUALIFICATIONS
** 5–7 years of gaming industry experience required.

At least 3 years in a supervisory or management role in a casino setting. Strong analytical skills with proficiency in casino management systems.

Working knowledge of gaming regulations, compliance standards, and internal controls. Strong financial management skills, including experience managing P&L statements.

Familiarity with labor management and scheduling practices. Proficiency in Microsoft Office applications.

Excellent communication and interpersonal skills with the ability to effectively engage with guests, staff, and management. Strong organizational skills and attention to detail. Ability to maintain professionalism under pressure and consistently meet deadlines.
** SUPERVISORY RESPONSIBILITIES*
* ** TRAVEL REQUIREMENTS
** Reliable transportation is required for work-related responsibilities.
** LANGUAGE SKILLS
** Proficiency in English, both written and spoken, required to interpret documents, manuals, and communicate effectively with staff and management.
** REASONING ABILITY
** Strong logical reasoning skills with the ability to apply policies and resolve problems using sound judgment. Ability to perform duties in varying work conditions, including confined spaces. Terrible's has grown dramatically over the last 70+ years, but our customer service remains the same. Our employees are dedicated to maintaining the highest level of customer satisfaction at every location. Our employees are trained thoroughly and updated with new information regularly.

Product knowledge, quick, efficient service, and a friendly smile are trademarks of our stations. In an ever-changing world, its nice to know some things will never change.
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