Job Description & How to Apply Below
At WBM Technologies, we’re passionate about helping organizations maximize the value of their technology investments. As a leader in Managed IT, Print, Security, and Digital Transformation solutions, we empower businesses across Western Canada with innovative technology and exceptional service.
We’re currently looking for a detail-oriented and analytical Billing Administrator to join our team in Winnipeg. If you enjoy working with data, solving problems, and ensuring accuracy in a fast-paced environment, we’d love to hear from you.
Position Summary
The Billing Administrator plays a key role in ensuring accurate and timely recurring revenue billing for WBM’s Managed Print Services customers. This position is responsible for collecting, validating, maintaining, and analyzing customer asset and billing data while working closely with customers and internal teams to ensure billing requirements are met.
Success in this role comes from strong attention to detail, a customer-first mindset, and the ability to manage complex data accurately and efficiently.
What You’ll Do
Manage recurring billing for Managed Print Services customers, ensuring invoices are accurate, timely, and aligned with contract and customer requirements.
Review and validate customer billing details, including asset data, meter readings, lease information, and invoicing requirements.
Investigate and resolve billing discrepancies, invoice adjustments, and customer account issues with accuracy and professionalism.
Data Quality, Reporting & Process Improvement
Maintain, audit, and analyze customer asset and billing data across multiple systems to support accurate recurring revenue billing.
Identify data issues, trends, or anomalies that may impact billing accuracy and prepare reporting as required.
Support process improvements and automation opportunities that improve efficiency, consistency, and data quality.
Build trusted relationships with customers through proactive communication and responsiveness.
Collaborate with Finance, Sales, Service, Operations, and Asset Management teams to ensure billing accuracy.
Support customer-specific billing requirements and contractual obligations.
What You’ll Bring
Required Qualifications
Post-secondary education in Business Administration, Accounting, Finance, Information Technology, or a related field.
Minimum 3 years of experience in billing, finance operations, contract administration, asset management, or data-focused administrative roles.
Advanced proficiency with Microsoft Excel, including formulas, data analysis, reporting, and reconciliation.
Experience working in recurring revenue, managed services, leasing, or contract-based environments.
Strong analytical and problem-solving skills.
Exceptional attention to detail and commitment to accuracy.
Excellent organization and time-management skills with the ability to manage multiple priorities.
Strong verbal and written communication skills.
Preferred Qualifications
Experience with managed print services, managed technology services, or asset management.
Experience working with ERP, invoicing, or billing management systems.
Knowledge of contract administration and recurring revenue processes.
The Ideal Candidate
You enjoy working with data and understand the impact accurate billing has on both customer satisfaction and business success. You’re naturally curious, ask questions to understand requirements fully, and take pride in getting things right the first time.
You’re highly organized, proactive, and comfortable collaborating with multiple teams to solve problems and improve processes
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health, they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report .
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
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