Clerk

Job Overview

The Township of Langley is currently recruiting for up to five auxiliary Support Clerks to supplement business support operations in the Engineering Division, Engineering Administration, and Business Support Department. Reporting to the Manager, Administration and Business Services, in this unionized position you will provide clerical relief and coverage to meet departmental work overload and short-term relief demands in support of the Engineering Division.

This position will appeal to applicants who have flexible work schedules, are detail-oriented, responsible and committed to excellence in customer service.

• Receive, process and distribute applications for various engineering permits to appropriate technical staff for referral, review, and approval.
• Respond to enquiries, requests and complaints by phone, email, and in person, and assist by explaining and interpreting rules, regulations, and general policies.
• Perform a variety of tasks in support of the Engineering Division.
• Maintain and update various records including electronic and manual files and retrieve information.
• Perform related work as required.

• Completion of Grade 12, supplemented by commercial and accounting courses plus considerable related experience, preferably in a municipal environment or an equivalent combination of training and experience.
• Sound knowledge of business English, spelling, arithmetic, and proper vocabulary for preparation of correspondence.
• Considerable knowledge of engineering permitting rules, regulations and procedures.
• Knowledge of records management, billing, indexing and related business support functions.
• Ability to communicate effectively with the public, internal and external contacts in processing a variety of enquiries, complaints and related matters.

The Township of Langley is an equal opportunity employer.