Primary Care Assistant; EFT

Position Overview

Nor West Co-op Community Health is seeking a highly motivated and adaptable Primary Care Assistant with excellent interpersonal and communication skills to join our Walk-In Clinic team. The successful candidate thrives in a fast-paced, high-volume environment, can manage competing priorities, and remains calm, professional, and organized under pressure.

• 0.7 EFT, Permanent Position
• Department:
  Administration
• Position:
  Primary Care Assistant
• Anticipated Shift: Days, Evenings, Weekends, Stats
• Responsible To:
  Manager of Primary Care Operations
• Anticipated
  
  Start Date:
  
  As soon as possible
• Hourly Salary: $23.217, $23.74, $24.328, $24.946, $25.666, $26.304
• Union: CUPE

Two-week rotation with a combination of evening and weekend shifts. As per CUPE Agreement, shifts eligible for both evening and weekend shift premiums.

• Week 1:
  Monday–Friday 11:30 am–8 pm;
  Saturday & Sunday 8:30 am–5 pm.
• Week 2:
  Monday–Sunday OFF.

• Provide front reception and administrative support for the Walk-In Clinic and Primary Care Teams.
• Conduct front entrance screening and assist with directing clients and visitors.
• Perform a variety of clerical and scheduling functions to support clinic operations.
• Maintain accurate records and ensure confidentiality of client information.
• Contribute to the delivery of safe, efficient, and quality services.
• Participate in workload sharing and provide coverage for team members as required.
• Foster and maintain a respectful, inclusive, and collaborative work environment.

• Minimum of two years related healthcare experience.
• Experience in email and computerized calendars.
• Working knowledge of Accuro electronic medical records (preferred).
• Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics, and processing personal health information.
• Switchboard/receptionist experience.

• Complete high school education, Manitoba standards required.
• Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
• Basic Life Support recognized by the Heart and Stroke Foundation of Canada (e.g., CPR Anytime Family and Friends); provide certificate if available.
• A combination of education and experience may be considered.

• Keyboarding speed of 40 wpm required.
• Knowledge of medical terminology required.
• Proficiency in Microsoft Word, Excel, and Outlook required.
• Demonstrated ability to maintain professionalism, composure, and effectively work with and form respectful relationships with team members, other professionals, clients, and the community.
• Demonstrated ability to work independently, with minimal supervision and take initiative through action that favourably influences events.
• Proven ability to adapt quickly to changing circumstances while maintaining accuracy and attention to detail.
• Excellent customer service, communication, and interpersonal skills.
• Excellent command of the English language (both written and oral).
• Demonstrated ability to problem solve and work within a fast‑paced, interdisciplinary team environment with frequent disruptions and deadlines.
• Experience with specimen collection, medical supply management, and statistical data collection.
• Knowledge and experience working with diverse cultures.
• Ability to maintain a high level of confidentiality.
• Ability to plan and organize a heavy workload, under pressure, to meet deadlines.
• Criminal Record Check and Child/Elder Abuse Registry required.
• Valid driver’s license and access to a vehicle.
• Must be willing to work weekdays, weekends, evenings, and holidays.

• Must be able to do moderate lifting and a moderate amount of walking.
• Must be able to function effectively in a fast‑moving environment with frequent interruptions.