Administration & Co-Pay Assistant

Position: Administration & Co-Pay Assistant - 6-Month Contract
## Administration & Co-Pay Assistant - 6-Month Contract Apply:
Remote, ON:
Full time:
Posted Today:
R2616545

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Apply today!#
** Job Details
** This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.  
** Responsibilities**:  
* Follow up with patients according to the approved/allowed cadence to obtain reimbursement-related updates and information required to support case progression.
* Update and maintain patient files accurately and in a timely manner, ensuring all reimbursement-related activities, outcomes, and communications are properly documented.
* Support reimbursement processes by collecting, reviewing, and recording information related to coverage, claims status, and patient access matters, in accordance with program requirements.
* Escalate reimbursement issues, coverage barriers, and case-specific concerns to the appropriate team members as required.
* Report all Adverse Events identified during patient interactions to the assigned units/departments in accordance with company policies and procedures.
* Maintain accurate and current records in applicable systems and department files.
* Compile reimbursement-related information from various sources for reporting, tracking, and case management purposes.
* Interact with internal team members and management to support resolution of case-related and workload-related issues.
* Maintain positive and professional working relationships with associates, management, and other internal stakeholders.
* Comply with all applicable policies, procedures, privacy requirements, safety rules, and program guidelines.
* Perform related reimbursement support duties as assigned.
*
* Education:

*
* * Post-secondary education in a related field.  
*
* Work Experience:

*
* * 1-3 years’ experience in an administrative role in a pharmaceutical setting.
* In-depth knowledge of the Microsoft Office Suite of applications is essential
* Proven accuracy when processes large amounts of data;
* Candidate must have strong communication and interpersonal skills.
* Ability to work independently and in a team environment.
* Adaptability to change and to learn new skills as required.

** Skills & Knowledge:
*** Communicates effectively in writing and verbally to clarify requests and provide accurate updates.
* Applies strong organization and attention to detail to maintain records, schedules, and administrative documentation.
* Uses analytical thinking to compile information, identify discrepancies, and support routine reporting needs.
* Resolves routine issues by applying standard procedures and exercising sound judgment on escalation needs.
* Uses standard productivity tools to prepare documents, manage information, and coordinate administrative activities.#
** What Cencora offers
** We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid…