Bookkeeper and Office Administrator

Founded in 2008, Avenir IT is a Canadian managed services provider based in Winnipeg, supporting businesses across Western Canada. We help clients simplify their technology through proactive IT support, cybersecurity, backup and business continuity, and business communications solutions. Our approach centers on people, with a focus on dependable service, strong relationships and a positive, collaborative team culture.

We are looking for a reliable, detail-oriented Bookkeeper to manage day-to-day bookkeeping and support office administration. You will help maintain accurate financial records, coordinate billing and payments, and keep daily office operations running smoothly. Working closely with the leadership team, you will also provide administrative support and help create a welcoming, professional experience for clients and visitors.

• Manage partial-cycle bookkeeping, including accounts receivable (AR), accounts payable (AP), bank and credit card reconciliations, and the month-end close process.
• Verify and reconcile subscription information for monthly client invoicing; enter invoices, payments, and subscription updates into our PSA and Quick Books Online (QBO).
• Monitor past-due invoices and follow up with clients for payment processing approvals.
• Enter, process, and reconcile vendor bills and statements; flag discrepancies and process payments in QBO.
• Administer the payment portal and reconcile credit card accounts monthly.
• Manage month-end prepaids and fixed asset schedules.
• Maintain organized digital records of invoices, bills, receipts, and financial reports using our document management system.
• Run weekly and monthly Autotask billing and financial reports for leadership review.
• Bill equipment and software charges to clients accurately and on time.

• Serve as the first point of contact for all incoming calls and visitors, answering phones, taking messages, and greeting guests with professionalism and warmth.
• Receive, sort, and send mail and packages; manage courier and shipping logistics.
• Order and maintain office and kitchen supplies; liaise with vendors and service providers (including the office housekeeper) to keep the workspace organized and well-stocked.
• Develop and maintain strong vendor relationships; coordinate with ISPs, voice service providers, and third-party partners as directed by the leadership team.

• Provide direct administrative support to the leadership team, including scheduling, calendar management, and travel arrangements for management and technical staff.
• Assist with onboarding of new hires and coordinate administrative aspects of the process.
• Keep the CRM and ticketing system (Autotask) up to date with accurate client contact information, assets, and notes.
• Support the Help Desk Coordinator with client communication and ticket management as needed.
• Assist with special projects for the leadership team, including client budgets, reporting, and vendor negotiations.
• Handle general administrative tasks; preparing letters, simple reports, and organizing files.

• 2+ years of bookkeeping, accounting, or office administration experience.
• Proficiency in Quick Books Online (QBO) for AR, AP, reconciliations, and reporting.
• Strong working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams).
• Excellent verbal and written communication skills with a professional, friendly phone presence.
• Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
• Demonstrated ability to work independently and as a collaborative team member.
• High school diploma or equivalent required; a college diploma or…