Service Advisor

Position: Service Advisor at Fountain Tire
Become a key player in customer satisfaction as a Service Advisor at Fountain Tire in Winnipeg. Help clients ensure their vehicles are in top shape with excellent service and expertise.

Fountain Tire Winnipeg on Regent Avenue is searching for a friendly Service Advisor. This role requires a minimum of two years in the automotive or tire industry, along with effective listening and customer service skills. You will coordinate service bookings, provide quotes, and ensure customer satisfaction while working with a supportive team.

Key Responsibilities:

• Create work orders and manage bookings with technicians

• Provide service quotes and obtain customer authorization

• Conduct proactive satisfaction calls to clients post-service

• Recommend tire and mechanical services tailored to needs

• Ensure accurate billing and maintain promotional materials

Requirements:

• Minimum 2 years of automotive or tire industry experience

• Effective communication and listening skills essential

• Knowledge of tires and mechanical services required

• Valid driver’s license with a clean abstract

• Excellent customer service skills and team-oriented attitude

Utilize your automotive expertise and customer skills at Fountain Tire to enhance client experiences.
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