Appointment Coordinator at Auto Haus Volkswagen

Transform your passion for service into a career as an Appointment Coordinator at Auto Haus Volkswagen. Join a mentorship program designed for aspiring Service Advisors in the automotive industry.

This role is ideal for individuals eager to develop a long-term career path within the automotive sector. You'll benefit from hands-on training and support from dealership leadership, learning the skills necessary for success in service advising. Your responsibilities will involve scheduling appointments, ensuring customer satisfaction, and coordinating with various departments to deliver seamless service experiences.

Key Responsibilities:

• Schedule service appointments and confirmations

• Review appointments, coordinating with parts department

• Check for outstanding recalls and warranty coverage

• Arrange alternate transportation for customers

• Collect and process payments per dealership procedures

Requirements:

• Experience in customer service and help orientation

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Attention to detail and accuracy in tasks

• Interest in a long-term automotive career

Embark on a path toward service advising expertise while providing exceptional customer experiences at Auto Haus Volkswagen.
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