Organizational Effectiveness and Change Consultant

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project deliveryconsultancy to unlock the potential in every project.

Mace is seeking a Manitoba-based consultant to support a public-sector transformation program focused on the redesign and modernization of an enterprise-wide capability, service delivery and governance function. This is a 12-month flexibility contract with the possibility of extension. This role will involve significant collaboration with business leaders, corporate functions and operational teams to help define future-state structures, accountabilities, governance arrangements, workflows and operating practices.

• You will support respectful, inclusive and accessible engagement with stakeholders across discovery, design and implementation activity.
• You will help identify change fatigue, workforce concerns and readiness risks so transformation activity is realistic, paced and supportive of business continuity.

• You will support current-state assessment activity, including stakeholder interviews, workshops, document review, process mapping and analysis of how training is currently governed, resourced, delivered and maintained.
• You will help identify gaps, role clarity issues, capacity constraints and improvement opportunities across HR, business units and operational training teams.
• You will support future-state training operating model design by validating how training is governed, resourced and delivered, and translating design decisions into implementation actions.
• You will support change activity, including stakeholder mapping, change impact assessment, readiness assessment, adoption planning and communications inputs.

• You will provide objective, evidence-led input on current-state issues, organizational impacts, change risks and implementation feasibility.
• You will raise risks early where stakeholder alignment, role clarity, governance decisions or readiness may affect delivery.
• You will protect trust with the client by communicating feedback, trade-offs and design choices clearly and constructively.

• You will help build client capability by involving stakeholders in assessment, design, decision-making and implementation activity.
• You will create and maintain practical tools such as stakeholder maps, workshop outputs, operating model design logs, change impact summaries, readiness trackers and action registers.
• You will support knowledge transfer so client teams can continue to govern, refine and sustain the future model after the engagement ends.

• Minimum 3–5 years’ experience in organizational effectiveness, operating model design, organizational change management or learning and development transformation.
• Experience supporting operating model or organizational design work, including roles and responsibilities, governance, decision rights, service delivery models, workflow design and implementation planning.
• Strong change management capability, including stakeholder engagement, change impact assessment, readiness assessment, communications inputs, adoption planning and resistance management.
• Experience working with HR, learning and development, workforce capability, service delivery or operational teams to improve how functions are structured, governed and delivered.
• Ability…