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Sales Operations Manager CRM Governance
Job Description & How to Apply Below
This individual contributor role keeps sales systems and processes accurate, efficient, and aligned with corporate policies. You will manage CRM access, validate closed-won documentation, administer incentive schedules, and deliver timely reporting. The position also supports ATS and CCS leadership with data-driven insights.
Key Responsibilities:
Manage Dynamics 365 CRM Sales Module access requests
Validate business unit alignments and role specifications
Review closed-won opportunities against award documentation
Audit incentive schedules, claims, and compensation trackers
Deliver monthly management reporting packages and backup reports
Requirements:
Hands-on experience with Dynamics and Salesforce CRM platforms
Eight-plus years of multidisciplinary work experience
Bachelor's degree in Business, Engineering, or related field
Experience tracking incentives and auditing sales win criteria
Familiarity with quality, records retention, and safety standards
Apply sales systems, governance, CRM, and reporting expertise as Celestica’s remote Sales Operations Manager supporting global growth decisions.
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