Senior Revenue Operations Analyst

At Wagepoint , we're good people. It's easy to feel that way when you're surrounded by folks doing the best work of their careers, building great payroll software for small businesses across Canada. Our team brings together diverse backgrounds, perspectives, experiences, and ideas to make payroll the easiest part of running a business. We're remote-first, growing, and looking for passionate people who don't settle for the first solution or the way it's been done before.

We care deeply about our customers and each other, and understand that when it comes to payroll, getting it right matters. Our values guide how we work and what we expect from one another:
Cultivate Impact by focusing on what matters most and delivering meaningful outcomes for our customers. Unify as One Team by collaborating openly, communicating clearly, and rallying around shared goals. Stay Curious and Kind by challenging assumptions, learning quickly, and leading with empathy. If you want to build the future of payroll in a place where your ideas are welcomed and your contributions matter, look no further!

We're looking for a Senior Revenue Operations Analyst who can take a messy business question and come back with an answer people can act on. You'll be the analytical engine of our Revenue Operations team, owning the reporting, models, and definitions that Marketing, Sales, and Customer Support rely on to decide where to spend their time. This seat leans toward data.

You'll write SQL against our data warehouse (Databricks) to connect product, billing, and CRM data, and bring the Rev Ops judgment to know which question the data should answer. This isn't a report-request role. You'll connect data from across our GTM stack, dig into why the numbers moved, and bring recommendations to team leads before they ask. You'll work hands-on in those systems where configuration or troubleshooting is needed to keep the data accurate, and you'll use AI to get from question to answer faster.

You'll report directly to the Director of Revenue Operations.

• Design, build, and maintain reporting and dashboards that provide meaningful insights across Marketing, Sales and Customer Support.
• Analyze GTM performance, identify trends, and translate complex data into actionable recommendations for business leaders.
• Build and maintain SQL queries and spreadsheet models that support commission tracking, pipeline analysis, forecasting, capacity planning, and CRM data reconciliation.
• Pull and connect data from across our GTM tech stack, including our data warehouse (Databricks), Hub Spot, Zendesk, and Gong, into reporting that gives one reliable view of the business, working hands-on in those systems to keep the data accurate.
• Identify opportunities to improve operational efficiency through automation and AI, while helping the broader GTM organization adopt new capabilities.
• Lead cross-functional Revenue Operations initiatives, including CRM improvements, reporting enhancements, process redesigns, and system implementations.
• Create and maintain clear documentation, standard operating procedures, and knowledge resources that improve consistency and scalability across the business.
• Partner closely with Marketing, Sales, Customer Support, and leadership to improve data quality, streamline processes, and enable better decision-making.

• 4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a data or business analyst role supporting go-to-market teams, within a SaaS or high-growth company.
• Strong working SQL: multi-table joins, CTEs, window functions, and checking your results against the source system.
• Experience independently…