Senior Business Analyst - Supply Chain

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting

Employment status:
Regular full-time

Salary/Rate of pay: $99,

Final date to receive applications:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

Canadian Blood Services is looking for a regular full-time, Senior Business Analyst to join our dynamic Supply Chain division. The work of a Senior Business Analyst is integral to Canadian Blood Services’ role as Canada’s Biological Lifeline.

As a Senior Business Analyst, you will help shape and improve supply chain systems and digital products by connecting business needs with technology solutions. Working with stakeholders across the organization, you will lead business analysis for complex initiatives, turning business goals into clear requirements and actionable plans that support effective delivery, user adoption, and continuous improvement. This role is well suited to someone who enjoys solving complex business challenges, influencing decisions, and working collaboratively to deliver meaningful outcomes.

• Using your expertise in business analysis and supply chain operations, you will uncover business needs, define clear requirements, and help deliver solutions that address real operational challenges and create measurable value.
• Drawing on your ability to build strong stakeholder relationships, you will align diverse perspectives, navigate competing priorities, and support informed decision-making that keeps initiatives moving forward.
• You will translate business objectives into user stories, acceptance criteria, and functional requirements that enable technology teams to deliver high-quality solutions with confidence.
• Leveraging your analytical and problem‑solving skills, you will assess solution options, identify impacts and trade‑offs, and recommend approaches that balance business needs, technical considerations, and long‑term sustainability.
• Through active participation in product planning, testing, release activities, and adoption efforts, you will help ensure solutions are implemented successfully and deliver the expected customer and business outcomes.
• By coaching colleagues, promoting best practices, and maintaining high standards for analysis and documentation, you will contribute to consistent, high‑quality delivery across initiatives.

• Degree in business, information systems, product management, or a related field, or an equivalent combination of education and experience.
• Strong experience in business analysis with a systems‑focused environment, including requirements gathering, solution design, testing, and implementation support.
• Demonstrated knowledge of supply chain processes, with the ability to identify opportunities for system optimization and process improvement.
• Experience working with SAP or comparable enterprise resource planning (ERP) platforms and their integration with related business systems as well as ERP master data.
• Strong understanding of Agile delivery practices, including user story development, backlog refinement, iterative planning, and stakeholder collaboration.
• Excellent communication, facilitation,…