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Customer Service Rep Bilingual

Receptionist Linden Ridge branch

Job in Winnipeg, Manitoba, Canada
Listing for: Steinbach Credit Union
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Receptionist - Full-time (Linden Ridge branch)

Posting Details

Job Details

Description

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our .

An exciting opportunity awaits!

We currently have an opportunity for a full-time Receptionist to join our team in our Linden Ridge branch. As the Receptionist, you will respond to member and potential member inquiries, analyze needs and direct members to the department that can best meet those needs. You will provide courteous and efficient service, while simultaneously balancing other administrative duties.

Specific Responsibilities

  • Deliver exceptional member experiences by providing a warm, welcoming greeting, responding to inquiries regarding basic Credit Union products and services, and directing members to the appropriate departments
  • Accurately process transactions within the Banking System
  • Collaborate effectively with colleagues, fostering a positive work environment, strong morale, and a spirit of teamwork by offering support when needed
  • Identify member needs and provide clear, concise information to facilitate referrals to other departments for additional products and services
  • Coordinate local courier services and manage the distribution of incoming mail and parcels

    • Qualifications

  • Successful completion of Grade 12 and a minimum of one year of related experience, or an equivalent combination of education and experience
  • Previous sales experience considered an asset
  • Proven excellence in customer service, with strong written, verbal, and interpersonal communication skills
  • Proficient in Microsoft Word and Excel
  • Ability to manage multiple tasks effectively in a fast‑paced environment
  • Demonstrated ability to process information and financial transactions with a high degree of accuracy while adhering to all regulatory, compliance, and organizational standards

    • How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

  • Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
  • Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
  • Employee Banking benefits (i.e. free chequing account, low interest Master Card, bonus rate on deposit and lending products)
  • Opportunities for professional development
  • Clothing allowance
  • Free parking at all locations

    • Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date:
    February 22, 2026

    We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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