Customer Service Ambassador

Position: Customer Service Ambassador Downtown
Become a Downtown Ambassador in Winnipeg and deliver exceptional customer service while promoting local businesses. Engage with the community by answering questions and providing support on the streets.

We are searching for a passionate full-time Downtown Ambassador to connect with visitors and members of the public.

Your role involves serving as an on-street concierge, offering assistance and promoting Downtown Winnipeg BIZ initiatives. You will build relationships, help with events, and ensure a welcoming environment through problem-solving and support.

Key Responsibilities:

• Provide on-street concierge services for inquiries

• Facilitate courtesy walks to various downtown destinations

• Promote Downtown BIZ events and local businesses

• Assist with events organized by Downtown Winnipeg BIZ

• Support growth of BIZ initiatives through member relationships

Requirements:

• Proven customer service experience

• Excellent communication and problem-solving skills

• Ability to connect with diverse individuals

• Familiarity with Downtown Winnipeg is a plus

• Experience with Microsoft 365 and Salesforce is an asset

Bring your passion for community engagement to support Winnipeg's businesses as a Downtown Ambassador.
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