Assistant Manager Visitor Services at CMHR

Elevate visitor experiences as the Assistant Manager of Visitor Services at the Canadian Museum for Human Rights. This full-time, temporary role emphasizes leadership, inclusivity, and exceptional customer engagements.

In this pivotal position reporting to the Manager, Visitor Services, you'll supervise a talented team while fostering a culture of respect and innovation.

Your role includes training staff, implementing engaging visitor interactions, and overseeing POS systems. You'll ensure a welcoming museum environment, focused on accessibility and meaningful experiences for all visitors.

Key Responsibilities:

• Lead and schedule Visitor Services team effectively

• Develop goals aligned with the Museum’s strategic plan

• Curate engaging, inclusive visitor experiences

• Implement best practices for accurate operations

• Act as system administrator for POS systems

Requirements:

• Degree in relevant field, or equivalent experience

• 3-5 years in leadership roles, preferably in customer service

• Proficiency in English and French

• Strong experience with POS systems

• Excellent communication and interpersonal skills

Harness your leadership and customer service skills to enhance visitor engagement at the Museum.
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