Bilingual Customer Support Team Member

Join Princess Auto as a Bilingual Customer Support Team Member and empower customers with exceptional service in English and French. Your primary role will include processing orders and resolving inquiries via multiple channels.

The National Contact Centre at Princess Auto is looking for enthusiastic bilingual individuals. In this fast-paced environment, your responsibilities will include handling customer orders through various platforms while maintaining precise and complete customer information. We nurture a culture that places value on teamwork, ownership, and community, embracing every employee's growth.

Key Responsibilities:

• Answer customer inquiries via telephone and email

• Process orders accurately across digital platforms

• Keep customer databases up-to-date and correct

• Educate customers on product specifics and benefits

• Participate in training and development initiatives

Requirements:

• Fluent in both English and French spoken and written

• Excellent problem-solving and communication skills

• Passion for learning about diverse products

• Team-oriented mindset valuing honesty and respect

• Availability for diverse shift schedules

Make a meaningful impact with your bilingual skills at Princess Auto.
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