Northern Station Agent Customer Focus

Position: Northern Station Agent with Customer Focus
Elevate your career as a Northern Station Agent, delivering exceptional customer service related to flights. Join a dynamic team and assist passengers with baggage, schedules, and fares.

In this temporary role, you will collaborate with team members to provide top-notch customer services. Responsibilities include preparing boarding passes, checking baggage, and handling passenger manifests. Your crucial contributions ensure on-time departures while providing assistance with delayed or lost luggage.

Key Responsibilities:

• Provide customer service for flight inquiries and fare details

• Prepare boarding passes and complete passenger manifests

• Check baggage and calculate excess costs

• Trace lost or delayed baggage for customers

• Relay operational messages to the control department

Requirements:

• Experience with computerized reservation systems

• Excellent customer service and communication skills

• Punctual and dependable work ethic

• Physical capacity for some heavy lifting

• Bilingual in French and English;
Cree knowledge is a plus

Bring your enthusiasm and customer service skills to ensure smooth operations as a Northern Station Agent.
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