Customer Service Ambassador

Position: Customer Service Ambassador for Downtown
Support the vibrant Downtown Winnipeg as a part-time ambassador, connecting with the community and visitors while delivering exceptional customer service. Engage, inform, and promote local programs to enhance their experience downtown.

In this part-time role of 14 to 21 hours a week, you'll act as an ambassador for Downtown Winnipeg, providing concierge-level service to individuals. You will help direct people, promote local events, and support the Downtown Winnipeg BIZ initiatives. Ideal candidates are passionate about making a positive impact and eagerly assist others in navigating the area.

Key Responsibilities:

• Serve as an on-street contact for questions and assistance

• Escort individuals to their desired downtown locations

• Promote the Downtown BIZ events and community offerings

• Assist with planning and executing programs and events

• Audit business statuses and update databases accordingly

Requirements:

• Customer service experience is essential

• Strong communication and problem-solving abilities

• Ability to engage with diverse populations

• Knowledge of Downtown Winnipeg is a plus

• Experience with Microsoft 365 and Salesforce is favorable

Make a difference in Downtown Winnipeg with your passion for service and community engagement.
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