Customer Support in Transportation

Position: Customer Support in Transportation at RS Express
Elevate your career with RS Express Ltd. as a Customer Support Representative, focusing on transportation services. Experience a dynamic work environment where communication and detail matter most.

In this role, you will play a crucial part in our operations by answering customer inquiries and managing service requests. Your strong customer service skills and attention to detail will directly contribute to customer satisfaction and operational efficiency. We value team players who can also work independently to solve issues.

Key Responsibilities:

• Communicate with customers via calls and emails

• Provide timely and accurate service information

• Track service orders and keep clients informed

• Troubleshoot and escalate complex issues when needed

• Process customer orders using courier software

Requirements:

• At least 1 year of experience in customer service

• Proficiency in Microsoft Office and courier systems

• Excellent verbal and written communication skills

• Strong organizational and problem-solving skills

• Legally authorized to work in Canada

Join RS Express and use your skills to support transportation services effectively.
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