Residence Inn Guest Service Agent

Launch your career in hospitality at Residence Inn Toronto Downtown as a Guest Service Agent. Join a leading team in a bustling area providing guests with memorable experiences.

Easton’s Group of Hotels invites applications for a Guest Service Agent position in its premier Residence Inn. This role entails checking in and out guests, processing payments, and promoting hotel services to ensure satisfaction. You’ll be at the forefront of guest interaction, helping to create enjoyable stays through attentive service and support.

• Greet and assist guests efficiently and professionally
• Complete registration procedures and issue room keys
• Accurately process all transaction types
• Promote hotel services to maximize guest experience
• Follow-up on outstanding guest requests with management

• High School diploma or equivalent required
• One year of guest service experience preferred
• Proficiency in English required, other languages are helpful
• Comfortably stand for long periods and lift up to 50 pounds
• Robust communication and math skills for transaction handling

Enhance your hospitality skills at Residence Inn while serving guests in one of Toronto’s vibrant districts.