Part Time Member Service Representative

Position: Part Time Member Service Representative at DUCA
Provide outstanding member service as a part-time Member Service Representative with DUCA in Newmarket. Engage members through transactions, inquiries, and proactive outreach for an exceptional experience.

At DUCA's Newmarket branch, the Member Service Representative plays a vital role in ensuring member satisfaction. This position involves efficiently managing transactions while identifying service opportunities. You will embrace Saturday shifts and commit to enhancing member experiences and satisfaction significantly.

Key Responsibilities:

• Delight Members with exceptional front counter and phone service

• Promote DUCA’s full range of financial services

• Make outbound calls for follow-ups and advisor bookings

• Handle deposits, withdrawals, and routine transactions

• Identify and fulfill Members’ specific financial needs

Requirements:

• High School Diploma or equivalent required

• Two years’ experience in customer service preferred

• Solid cash handling and computer skills

• Sales experience is an asset

• Ability to multi-task and communicate effectively

Bring your passion for member service to DUCA and make a difference in Newmarket.
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