Reservations Sales Agent in Banff

Be part of BCP's vibrant team in Banff as a Reservations Sales Agent. Engage guests, assist with bookings, and showcase the beauty of Banff National Park.

BCP is looking for passionate individuals to fill the Reservations Sales Agent role. This position requires excellent communication skills and a friendly demeanor to assist guests and travel partners effectively. You will help guests navigate their booking experience while sharing the wonders of Banff, bringing their travel dreams to life.

Key Responsibilities:

• Answer incoming calls following BCP's reservation procedures

• Build relationships while addressing caller inquiries and booking requests

• Convert sales calls and booking inquiries about Banff hotels

• Guide clients on travel terms, policies, and conditions

• Collaborate with Front Office and booking partners to meet guest needs

Requirements:

• Exceptional telephone communication skills

• Self-motivated with a positive team spirit

• Customer service experience preferred

• Familiarity with property management systems an asset

• Flexibility to work weekends and holidays

Leverage your enthusiasm for travel and customer service to enhance guests' experiences at BCP in beautiful Banff.
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