Reservations Sales Agent in Banff
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-06-18
Listing for:
Banff Caribou Properties
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM -
Sales
Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
BCP is looking for passionate individuals to fill the Reservations Sales Agent role. This position requires excellent communication skills and a friendly demeanor to assist guests and travel partners effectively. You will help guests navigate their booking experience while sharing the wonders of Banff, bringing their travel dreams to life.
Key Responsibilities:
• Answer incoming calls following BCP's reservation procedures
• Build relationships while addressing caller inquiries and booking requests
• Convert sales calls and booking inquiries about Banff hotels
• Guide clients on travel terms, policies, and conditions
• Collaborate with Front Office and booking partners to meet guest needs
Requirements:
• Exceptional telephone communication skills
• Self-motivated with a positive team spirit
• Customer service experience preferred
• Familiarity with property management systems an asset
• Flexibility to work weekends and holidays
Leverage your enthusiasm for travel and customer service to enhance guests' experiences at BCP in beautiful Banff.
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