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Personal Banking Associate Trainee at TD
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-06-19
Listing for:
The Toronto-Dominion Bank (Canada)
Apprenticeship/Internship
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service -
Finance & Banking
Bank Customer Service
Job Description & How to Apply Below
In this trainee role, you will enhance customer service by addressing banking needs, educating clients on digital tools, and resolving inquiries. Working closely with staff, you will uphold confidentiality while ensuring effective problem resolution and optimized service delivery.
Key Responsibilities:
• Engage customers in banking service transactions and consultations
• Educate clients on mobile, ATM, and online banking services
• Resolve customer inquiries and connect them to appropriate resources
• Support cash and non-cash transactions for staff efficiency
• Recommend improvements to enhance branch operational service
Requirements:
• High School diploma with 1+ years relevant experience
• Obtain IFC certification within six months
• Proficient in MS Office and branch software tools
• Strong organizational and time-management abilities
• Excellent verbal and written communication skills
Focus on empowering clients through exceptional customer service and banking knowledge.
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Position Requirements
10+ Years
work experience
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