Customer Service Representative at NVA
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-06-19
Listing for:
National Veterinary Associates
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Your role is essential in delivering exceptional service and support from check-in to check-out.
We are looking for a compassionate and organized individual to join our collaborative team. In this role, you will greet clients, manage multi-line phones, and provide information about our services and policies. You will also handle payment processing and client concerns while ensuring a seamless workflow with veterinarians and technicians.
Key Responsibilities:
• Greet clients and patients warmly and professionally
• Answer multi-line phones and schedule appointments efficiently
• Provide accurate details on services, policies, and procedures
• Process payments and manage medical records carefully
• Coordinate with staff to ensure a smooth workflow
Requirements:
• Outstanding customer service and communication skills
• Ability to stay calm in a fast-paced setting
• Strong organizational and multitasking abilities
• Flexibility for varying shifts, including weekends
• Previous customer service experience required
Embrace your passion for pets and play a key role in enhancing client experiences at NVA Canada.
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