Member Service Representative

Position: Full-Time Member Service Representative
Elevate your career at Access Credit Union as a Full-Time Member Service Representative in Winnipeg. This role combines efficient transaction processing with relationship building to enhance member experience.

As a Member Service Representative I, you will support members by processing financial services and promoting Access Credit Union's offerings. Your expertise in handling inquiries and resolving issues will be crucial while adhering to security and compliance regulations. Join a team that values innovation, trust, and the development of your career.

Key Responsibilities:

• Process various financial transactions accurately

• Balance daily transactions and manage cash drawer

• Resolve routine member account issues efficiently

• Communicate product benefits to enhance member experience

• Collaborate with team members to achieve branch goals

Requirements:

• Grade 12 diploma or equivalent

• Minimum 1-year experience in customer service

• Strong communication and interpersonal skills

• Detail-oriented with high accuracy

• Basic knowledge of financial risk management

Commit to improving member services and support Access Credit Union's community involvement in Winnipeg.
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