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Guest Experience Associate at Thermea Spa Village
Job Description & How to Apply Below
As a critical team member reporting to the Manager of Operations, this role requires strong customer service skills and a passion for enhancing guest satisfaction. You will welcome guests, assist with reservations, and maintain the cleanliness of the spa to ensure a memorable visit. You'll help promote regional tourism while ensuring all amenities meet the highest standards.
Key Responsibilities:
• Welcome and register guests professionally
• Answer inquiries about services and facilities
• Assist with reservations and payment processing
• Maintain cleanliness throughout the spa and guests' areas
• Listen attentively to customer needs and respond effectively
Requirements:
• High school diploma required
• One year of customer service experience preferred
• Basic knowledge of Windows-based software
• Good physical condition for outdoor tasks
• Ability to stand for extended periods and lift 30 lbs
Join a dedicated team focused on providing an unforgettable spa experience for every guest.
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Position Requirements
10+ Years
work experience
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