Bilingual Client Service Specialist

Enhance client experiences as a Bilingual Client Service Specialist in Winnipeg with a leading financial services firm. Leverage your bilingual skills in English and French to support financial advisors and clients efficiently.

This hybrid role offers 3 days on-site work per week, perfect for a service-oriented professional with strong communication skills. You will manage client inquiries, facilitate account administration, and maintain compliance with service standards in a fast-paced environment. Contributing to a culture of teamwork, you will develop relationships and deliver exceptional service.

Key Responsibilities:

• Support advisors with account administration and documentation

• Communicate with clients to address their inquiries

• Manage incoming requests across various communication channels

• Research and resolve escalated client concerns effectively

• Maintain compliance with established processes and standards

Requirements:

• 2+ years of client service experience in financial services

• Post-secondary education in Business or Finance

• Fully bilingual in English and French

• Strong problem-solving and customer service skills

• Proficiency in Microsoft Office applications

Thrive in a collaborative environment while delivering outstanding client service as a Bilingual Client Service Specialist.
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