Quadra Customer Service Representative — Hybrid Model

Become a pivotal part of Quadra in Vaudreuil-Dorion as a Customer Service Representative, enjoying a hybrid work setup and a commitment to customer excellence. We value proactive individuals skilled in raw materials distribution.

This full-time, permanent role is critical in providing outstanding service and supporting the Food & Ingredients Division. You'll be responsible for processing customer orders, ensuring data accuracy in JD Edwards, and maintaining effective communication across various teams to meet client needs.

• Assist Account Manager in territory client management
• Process and manage customer orders accurately
• Keep customers informed on order status
• Collaborate with logistics and operations for alignment
• Provide documentation support per customer requests

• 3+ years of customer service experience in distribution or manufacturing
• College diploma in business or a related field
• Familiarity with JD Edwards, Salesforce, and Microsoft Office
• Proficient communication skills in French and English
• Detail-oriented with problem-solving capabilities

Join Quadra to deliver exceptional customer support and thrive in our inclusive culture.