Bilingual Customer Service Specialist

Discover a rewarding role as a Bilingual Customer Service Specialist in Winnipeg with a premier financial services organization. Leverage your bilingual skills while delivering exceptional client service in a hybrid work model.

You’ll thrive in this position if you have 2+ years of relevant experience and are passionate about helping clients. Your main responsibilities include supporting financial advisors with account management and solving client inquiries promptly. Join a team that prioritizes collaboration, learning, and career development.

Key Responsibilities:

• Assist Advisors with order processing and documentation

• Communicate effectively with clients to address inquiries

• Handle multiple requests while maintaining service standards

• Resolve client concerns with effective solutions

• Maintain accurate compliance records for service standards

Requirements:

• 2+ years of experience in financial services or wealth management

• Post-secondary education in Business or Finance

• Fully bilingual in English and French with strong communication skills

• Detail-oriented with problem-solving capabilities

• Proficient in Microsoft Office Suite

Utilize your communication skills to enhance client experience within a supportive hybrid environment.
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