Bilingual Client Service Expert

Position: Bilingual Client Service Expert Wanted
Become a Bilingual Client Service Specialist and serve clients across Winnipeg, Toronto, and Laval. This pivotal role focuses on client engagement and support within the insurance sector.
We are looking for someone with over two years of experience in group benefits and a strong client service background. Your fluency in French and English will be crucial as you navigate client inquiries and claims assistance. You'll collaborate with Account Managers while ensuring confidentiality and security of client information.

Key Responsibilities:

• Establish and maintain client and insurance relationships

• Administer client requests and claims processes

• Communicate product information effectively

• Independently manage enrollments and changes

• Train clients on benefit plan administration
Requirements:

• Minimum 2 years in group benefits

• Experience in a client service environment

• Fluency in French and English

• Appropriate post-secondary qualification

• Problem-solving and conflict resolution abilities
Utilize your skills in client relations and bilingual communication to thrive in this exciting role.
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