Service Advisor & Warranty Administrator

Position: Service Advisor & Warranty Administrator Role
Become an essential part of our North Bay dealership as a Service Advisor. Manage service requests and warranty inquiries to enhance customer satisfaction.

Our McKeown Ave. dealership is looking for a dedicated Service Advisor/Warranty Administrator. In this role, you will apply your organizational skills to create a welcoming experience for customers. You'll handle service assessments, warranty verifications, and detailed repair orders, ensuring a smooth transition for clients throughout their service journey.

Key Responsibilities:

• Evaluate auto services by addressing customer concerns

• Verify warranty coverage and service contract details

• Develop accurate cost estimates for service requests

• Prepare thorough repair orders for customer approval

• Maintain strong customer rapport by responding to queries

Requirements:

• Strong customer service skills are necessary

• Minimum of two years in a relevant customer service role

• Prior service advisor experience is beneficial

• Valid G Driver's License needed for this role

• Must be available during business hours, including Saturdays

Support customer interactions and service quality as a key player in our North Bay dealership.
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