Ticket Usher Position at Casino Rama

Join Gateway as a Ticket Usher, delivering superior customer service at Casino Rama Resort. Assist patrons with seating and enhance their entertainment experience.

Gateway is seeking an enthusiastic Ticket Usher to support the Entertainment Centre team. This role involves greeting guests, checking tickets, and ensuring each patron is seated effectively. Ideal candidates will demonstrate exceptional customer service skills and the ability to maintain organization during busy events.

Key Responsibilities:

• Greet patrons and ensure delightful service

• Validate tickets using handheld devices

• Seat guests in an orderly fashion

• Respond to inquiries and resolve issues

• Assist in crowd control and emergency procedures

Requirements:

• Experience in ticket usher roles preferred

• Excellent communication and organizational skills

• Flexibility for various shifts

• Ability to handle physically demanding tasks

• Comfort in high-volume, lively environments

Become part of Gateway’s team and support an engaging entertainment atmosphere.
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