SOGH Telephone Operator

Position: SOGH Telephone Operator Needed
Serve the community as a Telephone Operator at SOGH in a casual capacity. Focus on effective communication and patient support in this in-person position.

In the Telephone & Information Services unit, you will be pivotal in managing calls and assisting patients. With at least one year of relevant experience and a strong background in customer service, you will demonstrate excellence in English communication. This role demands a proactive mindset and the ability to operate independently in a fast-paced healthcare environment.

Key Responsibilities:

• Operate telephone systems efficiently

• Assist patients and staff with inquiries

• Maintain accurate records and documentation

• Stay composed in stressful situations

• Provide superior customer service consistently

Requirements:

• Minimum of one year’s experience required

• Grade 12 or equivalent mandatory

• Keyboarding speed of at least 40 wpm

• Strong skills in Microsoft Office programs

• Ability to work efficiently under pressure

Bring your telephone skills and dedication to patient care to SOGH in this essential role.
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