Customer Service Agent MB

Position: Customer Service Agent Role MB
Become a Customer Service Agent with Perimeter Aviation, offering outstanding support in Winnipeg, MB. Provide friendly and efficient service to customers and manage inquiries and complaints dynamically.

Perimeter Aviation, an important player in Canada’s airline service, is seeking a Customer Service Agent. This position emphasizes excellent customer relations, effective problem-solving, and detailed communication skills. You will engage with customers, manage ticketing procedures, and ensure smooth operations at check-in.

Key Responsibilities:

• Manage inquiries regarding fares and flight schedules

• Calculate ticket costs and manage baggage fees

• Produce daily financial reports for management

• Support passengers at check-in and via phone

• Assist crew members with essential documentation

Requirements:

• Completion of high school or GED

• Must meet transportation security clearances

• Proficient in Microsoft Office Suite
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• Customer service experience is a bonus

• Familiarity with airline reservation software preferred

Focus on delivering effective service while maintaining a strong team-oriented approach in this engaging role.
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