Veriforce Customer Success Management Position

Job in Winnipeg, Manitoba, A3C, Canada

Listing for: Cognibox

Full Time position
Listed on 2026-07-05

Job specializations:

Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Customer Service Rep

Salary/Wage Range or Industry Benchmark: 65000 - 85000 CAD Yearly CAD 65000.00 85000.00 YEAR

Position: Veriforce Customer Success Management Position )

Enhance customer success and drive growth as a Customer Success Manager at Veriforce in Calgary. Cultivate satisfaction and loyalty among key clients with dedicated support.

You will play an essential role in managing client accounts by serving as their main point of contact. Your responsibilities include relationship management, strategic insights, and tailoring services based on client needs. By understanding industry trends and client requirements, you will help clients optimize their use of our products and services.

Key Responsibilities

Maintain regular communication with clients
Facilitate successful onboarding and training sessions
Monitor account health and propose improvements
Collaborate across departments to resolve issues
Prepare explicit, actionable reports for clients

Requirements

2–5 years in customer relationship management
Strong communication skills across organizational levels
Results-oriented with solid analytical abilities
Understanding of compliance and health & safety issues
Experience with similar platforms is an asset

Join Veriforce to make a significant impact on customer success and satisfaction.

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